Careers
The work that makes care possible
Every gown, scrub set, surgical pack, and patient room depends on people behind the scenes. Across plants, transportation routes, customer support teams, and corporate operations, NOVO Health supports healthcare systems that run around the clock.
Ten years in
Built around people
Opportunities
Roles we hire for
These are examples of roles we regularly hire for across plant operations, transportation, customer support, and corporate teams. Openings change throughout the year by location and operational needs.
Plant Operations
- Production Associate / Linen Processor
- Soil Sorter
- Washer Operator
- Tumbler / Dryer Operator
- Flatwork Ironer Operator
- Small-piece Folder Operator
- Garment Sorter (scrubs, gowns, specialty)
- Packer / Cart Builder
- Quality Inspector
- Maintenance Technician (mechanical, electrical, boiler)
- Boiler Operator / Stationary Engineer
- Production Supervisor
- Shift Lead / Team Lead
- Plant Superintendent
- Plant Manager
- Engineering Manager
- Safety Coordinator
Route Service
Everyone who touches the customer relationship at the facility — pickup, delivery, on-site inventory, account health.
- Route Service Representative (RSR) / Driver
- CDL Driver
- Delivery Helper / Loader
- Route Supervisor
- Service Manager
- District Service Manager
- Account Manager
- Customer Service Representative
- Inventory Coordinator (on-site at hospital)
- Linen Distribution Tech (on-site)
- Implementation / Onboarding Specialist
- Field Service Trainer
Corporate & support
The functions that run across the network — HQ in Atlanta plus remote/hybrid roles.
- Accounting / AP / AR Specialist
- Staff Accountant, Controller, CFO
- Financial Analyst
- HR Generalist / HR Business Partner
- Talent Acquisition / Recruiter
- Payroll Specialist
- Benefits Administrator
- IT Help Desk, Systems Admin, Network Engineer
- Application / ERP Analyst
- Procurement / Sourcing Manager
- Supply Chain Analyst
- Logistics Coordinator
- Marketing Manager / Content Lead
- Sales Executive / Business Development
- Sales Operations
- Legal / Compliance
- Executive Assistant
- Project Manager / PMO
What we look for
Who succeeds here
Most people here did not come from healthcare laundry. What matters is reliability, consistency, and the ability to work as part of a system larger than yourself.
Comfortable in industrial environments
Plants run hot, loud, and on schedule. The work is physical. The standards are high. Teams rely on each other to keep operations moving.
Attention to detail
One missing surgical item becomes someone else's problem downstream. Consistency matters at every step of processing, delivery, and inventory.
English or Spanish
Our plants operate bilingually across production, training, onboarding, and safety communication.
Willingness to learn the operation
Whether someone works in transportation, production, customer support, or finance, understanding how the plant operates is part of the culture.
Long-term mindset
We invest in people who want to grow with the company. Advancement, leadership opportunities, and operational knowledge build over time.
Professional with customers
Our clients are hospitals, surgery centers, and healthcare teams operating under pressure. Responsiveness and professionalism matter.
How we hire
Hourly Hiring Process
Most hourly roles move quickly. You can apply online or visit one of our facilities to complete an application in person. Qualified candidates are often contacted within a few days.
Step 01
Apply
Submit an application online or complete one in person at a participating NOVO Health facility.
Step 02
Initial Review
Our local HR or plant leadership team reviews your application and may contact you for a brief phone conversation.
Step 03
Interview
Meet with the hiring manager to discuss the role, schedule, and your experience. Some positions may include a facility tour.
Step 04
Offer & Onboarding
Successful candidates receive an offer and complete pre-employment and onboarding requirements before getting started.
How we hire
Salaried Hiring Process
For most salaried positions, the process includes an initial phone conversation, virtual interviews, and an in-person meeting with the team. Leadership roles may include additional interviews.
Step 01
Apply Online
Submit your application online. Our HR team reviews every candidate and reaches out when there's a potential fit.
Step 02
Phone Screen
A 30-minute conversation with our HR team to discuss your experience, career goals, and the role.
Step 03
Virtual Interview & Assessment
Meet with the hiring team over Microsoft Teams and complete a brief assessment to help us understand how you work and solve problems.
Step 04
On-Site Interview
Finalists are invited to meet the team in person and learn more about the role and our culture. Some leadership positions may include an additional conversation with senior executives before a final decision.
Benefits
At NOVO Health Services, we value the health and well being of our employees. We offer a competitive benefit package, including:
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Paid Time Off
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Paid Holiday
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401(k) Match
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Flexible Hours
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Paid Life Insurance
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Retention Bonus
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Medical, Dental and Vision Insurance
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Paid Long Term Disability Insurance
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Supplemental Life Insurance
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Supplemental Short Term Disability
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Employee Referral Bonus Program
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Maternity Leave
Careers
Browse open roles
Browse opportunities across plant operations, transportation, customer support, and corporate teams. Roles change throughout the year by location and operational needs. If you do not see an exact match, we still encourage you to apply or contact HR@NOVOHealthServices.com.
For current and former employees
Request your Form 1095-C
Form 1095-C provides information about the health insurance coverage NOVO Health Services offered you during the year. To request your form in the mail for the current tax year:
Email
HR@novohealthservices.com
Phone
1-866-954-3972
Self-serve
Available on your Workday employee portal
Looking for your W-2? Current employees can access and download their W-2 directly through the Workday employee portal.
Employment Verification
For employment verification requests, benefits questions, or HR-related documentation, please contact HR at [email protected]. Our team will respond as quickly as possible during normal business hours.
