NOVO Health Services, the healthcare industry's leading linen management company that puts patients first, opened its Miami plant in January of 2022. Earlier this month, TRSA reported that the facility is "thriving", promoting safety and the employee experience, and processing up to 140,000 lbs. of healthcare laundry each day.

Currently the 80,000-square-foot plant has 186 employees and is running two shifts each day, six days per week, with many of its team members coming from now closed CSI, formerly managed by NOVO. In an effort to retain the strongest employees in the current labor market, NOVO's newest plant focuses on its employees and strives for staff comfort in the hot conditions of South Florida by providing cooling pipes and a continuous flow of cool air at each workstation. Additionally, the high-tech plant features advanced automation and a unique layout aimed at avoiding production bottlenecks, ensuring operational efficiency inside the facility.

While bottlenecks are common in industrial linen facilities, and typically occur in the dryer areas according to Shane Ledbetter, senior vice president of operations for NOVO Health Services, this new, state-of-the-art facility has been designed to avoid them. At the Miami facility, the dryers are located parallel to the tunnels rather than at the ends in a U-shape configuration, which keeps production at the soil end of the plant running without interruption. As Ledbetter notes, "We’re able to keep that pipeline of product going to the dryers. Even if we were to have a dryer outage, we don’t have to shut down soil sort.”

Efficiency is key to keeping costs down and ensuring its customers, which include both acute and sub-acute healthcare facilities, receive their orders in a timely manner. NOVO Health Service focuses on its customers' patient and staff satisfaction as well as infection prevention, offering healthcare linen facilities across the U.S. that are all HLAC accredited and operate with state-of-the-art equipment and processing.

NOVO is the only “one stop shop” service provider in the U.S. currently serving all healthcare-related end markets with both healthcare laundry services as well as sterilized reusable surgical solutions. To learn more about NOVO Health Services and the other services and products it offers, please visit the NOVO website.

Review the full article from TRSA here: Healthcare Checkup – New NOVO/Miami Plant Thriving.

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Novo Health Services opens their 80,000 sq. ft. state-of-the-art processing facility in South Florida.

4310 NW 215th Street · Suite 800 · Miami Gardens, Fl 33055

On April 25, 2022, Novo Health Services began processing from their new state-of-the-art Healthcare Laundry facility featuring the latest innovations in automation, associate ergonomics, safety, infection prevention, and quality.

Novo designed and constructed this facility with a strong focus on safety and infection prevention. Novo’s mission is to help our customers improve patient outcomes by improving the patient experience and reducing the risk of Hospital Associated Infections (“HAIs”). This new facility represents a significant investment in Novo’s core values and mission to put the patient experience first.

 CEO, Karl Fillip II said “I am extremely proud of our team and what we have built in South Florida. This facility was designed with a keen focus on creating the best working environment possible for our valued associates while delivering unparalleled value and quality to the healthcare community that we serve. We are also extremely grateful to our valued healthcare partners in the South Florida market, whose collaboration and support over the years made it possible for us complete this incredible project.” 

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Why Reusable Textiles?

Karl Fillip, CEO Emeritus of Atlanta-based NOVO Health Services, cited the example of a regional hospital system client that realized a 53% savings with a full conversion from disposable isolation gowns to reusable gowns in mid-2020 after its vendor couldn’t supply the single use gowns it had used in the past.

NOVO used the provider’s actual adjusted patient day (APD) data and expenses for disposable gowns and for the first half of the year compared to the cost of reusable gowns, including processing costs based on 70 washes, during the second half. Hardly a normal year, Fillip said, but the analysis was insightful, nonetheless.

A highlight was the expense savings from the decrease in waste volume and the associated Environmental Services (EVS) expense to remove it. 

The hospital system’s vice president of vice president of supply chain and facility management said of the conversion. “We have found that converting to reusable isolation gowns has improved our bottom line. Reusable isolation gowns cost less than disposable ones, but the real savings comes in reducing labor and waste-stream costs. Less trash means less labor collecting trash.”

Meanwhile Jon McGuire, executive vice president of surgical linen suppler and NOVO subsidiary SRI Healthcare, said, “Hospitals can expect to see a 10% to 15% savings in the cost of use for a reusable surgical linen system versus a disposable system.”

“The supply chain is greatly enhanced by using local reusable products because it’s coming from down the street, not across the ocean,” said McGuire.

McGuire added that because surgical instruments are often wrapped up in soiled operating room linen, SRI recovers and returns $1.50 worth of instruments per procedure. Hospitals using disposable surgical linen often lose these items as they’re discarded along with the waste. One of SRI’s clients, UNC Rex Healthcare in Raleigh, North Carolina, conducts 40,000 surgical procedures a year, saving an estimated $60,000 in recovered surgical instruments, he said.

See Highlights from the cost comparison study: This information is provided courtesy of the American Reusable Textile Association (ARTA) The Business Case for Reusable Textiles

The Healthcare Laundry Accreditation Council (HLAC) has elected Karl Fillip II, CEO, Novo Health Services, LLC, Atlanta, GA to its board of directors for the 2022-2024 term.

HLAC is the nonprofit organization that inspects and accredits laundries processing textiles for hospitals, nursing homes and other healthcare facilities. HLAC’s voluntary board of directors comprises a cross section of objective experts with experience in infection prevention, environmental services, laundry operations and government inspection.